Good guidance

Published on 05/11/2024

When you think of a large car service chain, KwikFit quickly comes to mind. Logically, the organisation has been operating in Europe for more than 40 years. The company serves around one million business and private customers annually, as they specialise in tyres, MOT, maintenance, exhausts, brakes, windscreen repair and replacement and air conditioning. But that doesn't mean they don't explore new markets. Quite the contrary! In 2022, KwikFit introduced an e-bike service. Always on the move, in other words!  

Joost van der Veen has been Finance Manager at KwikFit for 1.5 years. Joost: "KwikFit was already doing business with Xolv when I started, so that contact simply continued. We already had accounts receivable insurance in place; I was mainly concerned with connecting our work processes to accounts receivable management, so that we have and maintain a good overview of the state of affairs. And so that we can send a reminder on time and document all the steps we take properly. Of course, this is important for the insurer - you want to be able to prove that you yourself have taken the necessary action in case of unpaid invoices - but it is also nice for our own organisation, of course. You should know that we have a relatively small accounts receivable department in the Netherlands. Xolv visits regularly to go through everything with the employees. For my colleagues, it is not a core business, so it is nice when we are kept up-to-date by Xolv."

Coming out on top

"We pertinently do not want to do business uninsured, when we were at the maximum limit with our insurer for one of our customers last year, we started looking for possible solutions with Xolv. Xolv guided us, we talked to several parties and in the end Atradius, the insurer we already had, again came out on top. It is nice that everything was scrutinised properly and that we were once again able to make the best choice for KwikFit. I cannot say anything other than that Xolv's guidance here was also to our complete satisfaction. It is a sharp party with excellent service!" 

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