Relations appreciate service Xolv!

Published on 08/11/2022

A while back, Xolv conducted a customer satisfaction survey among its relations. We are proud to say that they rated Xolv with an 8.2. Relations particularly appreciate the service in the field of credit limits and buyer information. That is our speciality. We invest in Risk analysts who support our relations in optimising coverage on their buyers, but also provide extensive information if a buyer's creditworthiness turns out to be not so good. We also analyse debtor portfolios so that trends can be detected quickly.

We also support our relations in the areas of debt collection and damages, although the frequency of contact in these areas is lower because there have been relatively few payment problems and bankruptcies in the last few years. In particular, we see the number of debt collection cases and payment arrangements increasing solidly. This certainly also leads to an increase in the number of bankruptcies. Here too, Xolv offers broad support to relations by helping to draw up good payment arrangements, find the right collection partner and still get claims settled quickly.

Our relations also appreciate the fact that we offer a complete debtor management service:

  • Credit insurance
  • Factoring
  • Credit information
  • Credit management software and software to manage policy credit insurance
  • Guarantees
  • Collection
  • Accounts receivable management (outsourcing a consultancy)

We are pleased with the fine ratings by our relations. However, this does not mean that we are resting on our laurels. On the contrary, it motivates us to further optimise our services. For instance, we are busy developing tools for our customers to make debtor management easier and more efficient. Especially when issues arise with debtors or debtor management, we want to be able to respond quickly, adequately and proactively. So that our customers can get on with their business.

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